Linseis Thermal Analysi s is committed to supporting our customers around the world. Our Thermal Analysis customers do not just buy a product from us, they buy a business solution – and we can provide you with service solutions that enable you to maintain and grow your business, whether you are running a research facility or production plant.
Maintenance and Service Contracts Maintaining your equipment along with regularly scheduled Preventative Maintenance visits ensure reliability and extends the life of the instrument.
- On Site Repairs
Linseis offers On-site Service to save you the time and trouble of packing your instruments and shipping them to us for repair and calibration. Our trained technicians will come to your facility to perform most repairs within one or two days.
- Spare Parts Service
As a valued customer of Linseis, you can rely on quickly getting the right spare parts for your instruments at any time. Whether you need components for new instruments or previous systems, our carefully planned inventory concept provides rapid availability and delivery of the right spare parts to nearly any location in the world.
- Relocation Service
Linseis Relocation Services help organizations grow and save time by managing the challenging process of moving laboratory instruments.
- Manuals and Technical Information
Have you lost your instrument manual, do you need further technical information regarding your Thermal Analyzer, just contact us and receive the required information immediately.
While installing the device, our specialists will intensively train your personnel in operating it, demonstrate the analytical performance of our Thermal Analyzer and record the obtained results.
- Service Hotline
With our phone support you'll be able to take advantage of the know-how of our professional service personnel. If you need help with technical questions, instrument usage or troubleshooting, you will get a fast response from our service hot line.
Instruments are serviced, upgraded and repaired by specially trained professionals using factory original parts only. Subsequently, instruments are cleaned and checked, maintained to our highest specifications and finally tested to ensure the highest quality standards have been reached.
- Application Support
Our application specialists also provide comprehensive qualification of your personnel enabling them to solve specific analytical problems.