{"id":28008,"date":"2024-07-25T12:01:18","date_gmt":"2024-07-25T10:01:18","guid":{"rendered":"https:\/\/www.linseis.com\/service-support\/remote-support\/"},"modified":"2025-01-14T07:43:25","modified_gmt":"2025-01-14T06:43:25","slug":"remote-support","status":"publish","type":"page","link":"https:\/\/www.linseis.com\/en\/service-support\/remote-support\/","title":{"rendered":"Remote Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"28008\" class=\"elementor elementor-28008 elementor-20969\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3549cf e-flex e-con-boxed e-con e-parent\" data-id=\"a3549cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac41c94 elementor-widget elementor-widget-image\" data-id=\"ac41c94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/\/linseis_scale-top-1.svg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3af437c elementor-widget elementor-widget-text-editor\" data-id=\"3af437c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\">SERVICE &amp; SUPPORT<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c7a52e elementor-widget elementor-widget-heading\" data-id=\"8c7a52e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><b>Remote Support<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4a6800 elementor-widget elementor-widget-image\" data-id=\"b4a6800\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/\/linseis_scale-bottom-1.svg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c8d6cc e-flex e-con-boxed e-con e-parent\" data-id=\"7c8d6cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7b7522 e-flex e-con-boxed e-con e-parent\" data-id=\"d7b7522\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7e2c0c3 e-con-full e-flex e-con e-child\" data-id=\"7e2c0c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-449b6fd e-con-full e-flex e-con e-child\" data-id=\"449b6fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a10166b elementor-widget elementor-widget-text-editor\" data-id=\"a10166b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you need a remote maintenance for your thermoanalytic device?<\/p>\n<p>No Problem! We provide you the opportunity\u00a0of a remote maintenance to check your device. You only Need an\u00a0internet connection\u00a0for your computer on which the analysis software is installed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13cd405 e-con-full e-flex e-con e-child\" data-id=\"13cd405\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c67da9c e-flex e-con-boxed e-con e-parent\" data-id=\"c67da9c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-988e669 e-con-full e-flex e-con e-child\" data-id=\"988e669\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c2cc8e elementor-widget elementor-widget-text-editor\" data-id=\"1c2cc8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>How it\u00a0works<\/strong><\/p><p>Send us an email with the request for a remote maintenance including a prefered day and time for the online meeting. Before we\u00a0start\u00a0the Meeting, please\u00a0prepare your device for doing a measurement. When you receive the acknowledgement per mail and the\u00a0date has come, simply click\u00a0on the picture to start the remote maintenance.<\/p><p>Open the workable file. After a short moment a 10-digit number in the window ID will appear. Please send us this number per mail or phone. With this number we will log-in to your analysis computer and check the device.\u00a0In this way\u00a0a fast bug-fix is guaranteed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad98bde e-con-full e-flex e-con e-child\" data-id=\"ad98bde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed14da1 elementor-widget elementor-widget-image\" data-id=\"ed14da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"231\" height=\"300\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/07\/Linseis-Teamviewer-231x300-1.png\" class=\"attachment-large size-large wp-image-20991\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86ac748 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"86ac748\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/wp-content\/uploads\/2024\/07\/TeamViewerQS_x641_fuer-Website.zip\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Teamviewer<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-499fe18 e-flex e-con-boxed e-con e-parent\" data-id=\"499fe18\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c3e2bca e-con-full e-flex e-con e-child\" data-id=\"c3e2bca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-296da05 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"296da05\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customer service<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba5b3c0 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"ba5b3c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:250}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our service offers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8788449 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8788449\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Choose from the following areas:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04f7ca3 e-con-full e-flex e-con e-child\" data-id=\"04f7ca3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8018468 e-con-full e-flex e-con e-child\" data-id=\"8018468\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e9dcffb e-flex e-con-boxed e-con e-child\" data-id=\"e9dcffb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4db8da2 elementor-widget elementor-widget-image\" data-id=\"4db8da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/07\/Technische-Unterstuetzung-300x200-1.jpg\" class=\"attachment-large size-large wp-image-20257\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb51a83 elementor-widget elementor-widget-image\" data-id=\"bb51a83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/06\/linseis_corner-white-up-1.svg\" class=\"attachment-large size-large wp-image-1177\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3f353 elementor-widget elementor-widget-heading\" data-id=\"6e3f353\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>Service &amp; Repair<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f8eaa5 elementor-widget elementor-widget-text-editor\" data-id=\"8f8eaa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer you various services: Maintenance, repairs, training and much more.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1662196 btn-simple elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"1662196\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.linseis.com\/en\/service-support\/service-repair\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_1\" data-name=\"Ebene 1\" viewBox=\"0 0 12 12\"><g id=\"Gruppe_2757\" data-name=\"Gruppe 2757\"><g id=\"Gruppe_2756\" data-name=\"Gruppe 2756\"><path id=\"Pfad_2826\" data-name=\"Pfad 2826\" d=\"M4.051,1.129L.98,10.871h2.523L6.58,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><path id=\"Pfad_2827\" data-name=\"Pfad 2827\" d=\"M8.491,1.129l-3.071,9.742h2.523L11.02,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">read more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c974908 e-con-full e-flex e-con e-child\" data-id=\"c974908\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-41d1d6d e-flex e-con-boxed e-con e-child\" data-id=\"41d1d6d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3c6a35 elementor-widget elementor-widget-image\" data-id=\"b3c6a35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/07\/Applikationen-300x200-1.jpg\" class=\"attachment-large size-large wp-image-20271\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb59a3 elementor-widget elementor-widget-image\" data-id=\"dbb59a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/06\/linseis_corner-white-up-1.svg\" class=\"attachment-large size-large wp-image-1177\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8022249 elementor-widget elementor-widget-heading\" data-id=\"8022249\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>Applications<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-292e14e elementor-widget elementor-widget-text-editor\" data-id=\"292e14e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the application library you will find some publications with our measuring devices<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac9dd3f btn-simple elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"ac9dd3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.linseis.com\/en\/applications\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_1\" data-name=\"Ebene 1\" viewBox=\"0 0 12 12\"><g id=\"Gruppe_2757\" data-name=\"Gruppe 2757\"><g id=\"Gruppe_2756\" data-name=\"Gruppe 2756\"><path id=\"Pfad_2826\" data-name=\"Pfad 2826\" d=\"M4.051,1.129L.98,10.871h2.523L6.58,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><path id=\"Pfad_2827\" data-name=\"Pfad 2827\" d=\"M8.491,1.129l-3.071,9.742h2.523L11.02,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">read more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00f10ab e-con-full e-flex e-con e-child\" data-id=\"00f10ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-da77669 e-flex e-con-boxed e-con e-child\" data-id=\"da77669\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b982774 elementor-widget elementor-widget-image\" data-id=\"b982774\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/07\/On-Demand-Webinare-300x200-1.jpg\" class=\"attachment-large size-large wp-image-20278\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b0c6e0 elementor-widget elementor-widget-image\" data-id=\"0b0c6e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/06\/linseis_corner-white-up-1.svg\" class=\"attachment-large size-large wp-image-1177\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e968e9 elementor-widget elementor-widget-heading\" data-id=\"6e968e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>On demand webinars<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a434a76 btn-simple elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"a434a76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.linseis.com\/en\/service-support\/webinars\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_1\" data-name=\"Ebene 1\" viewBox=\"0 0 12 12\"><g id=\"Gruppe_2757\" data-name=\"Gruppe 2757\"><g id=\"Gruppe_2756\" data-name=\"Gruppe 2756\"><path id=\"Pfad_2826\" data-name=\"Pfad 2826\" d=\"M4.051,1.129L.98,10.871h2.523L6.58,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><path id=\"Pfad_2827\" data-name=\"Pfad 2827\" d=\"M8.491,1.129l-3.071,9.742h2.523L11.02,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">read more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7be15b7 elementor-widget elementor-widget-text-editor\" data-id=\"7be15b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Click here for an overview of our on-demand webinars. Register and get started!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-75fe6fb e-con-full e-flex e-con e-child\" data-id=\"75fe6fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e7091ac e-flex e-con-boxed e-con e-child\" data-id=\"e7091ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3108354 elementor-widget elementor-widget-image\" data-id=\"3108354\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/07\/Hochschulfoerderung-300x200-1.jpg\" class=\"attachment-large size-large wp-image-20292\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8eac07 elementor-widget elementor-widget-image\" data-id=\"e8eac07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.linseis.com\/wp-content\/uploads\/2024\/06\/linseis_corner-white-up-1.svg\" class=\"attachment-large size-large wp-image-1177\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb26302 elementor-widget elementor-widget-heading\" data-id=\"cb26302\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><b>University support<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e983699 elementor-widget elementor-widget-text-editor\" data-id=\"e983699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We support universities and colleges in the acquisition of new measuring devices<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b0c725 btn-simple elementor-widget__width-inherit elementor-widget elementor-widget-button\" data-id=\"0b0c725\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.linseis.com\/en\/service-support\/university-support-program\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Ebene_1\" data-name=\"Ebene 1\" viewBox=\"0 0 12 12\"><g id=\"Gruppe_2757\" data-name=\"Gruppe 2757\"><g id=\"Gruppe_2756\" data-name=\"Gruppe 2756\"><path id=\"Pfad_2826\" data-name=\"Pfad 2826\" d=\"M4.051,1.129L.98,10.871h2.523L6.58,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><path id=\"Pfad_2827\" data-name=\"Pfad 2827\" d=\"M8.491,1.129l-3.071,9.742h2.523L11.02,1.129h-2.529Z\" fill=\"#0870b8\" stroke-width=\"0\"><\/path><\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">read more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29dd7ef e-flex e-con-boxed e-con e-parent\" data-id=\"29dd7ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c8648f e-con-full e-flex e-con e-child\" data-id=\"6c8648f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-53c2662 e-con-full e-flex e-con e-child\" data-id=\"53c2662\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65e3121 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"65e3121\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Help via the<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06df2c7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"06df2c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:250}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service-Hotline<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dda5e9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1dda5e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:500}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Linseis Service-Hotline<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-062cce3 e-con-full e-flex e-con e-child\" data-id=\"062cce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd18dfc e-con-full e-flex e-con e-child\" data-id=\"fd18dfc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad45569 e-flex e-con-boxed e-con e-parent\" data-id=\"ad45569\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1dfc706 e-con-full e-flex e-con e-child\" data-id=\"1dfc706\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-275bebf e-con-full e-flex e-con e-child\" data-id=\"275bebf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-748fbf5 elementor-widget elementor-widget-text-editor\" data-id=\"748fbf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you need help with technical problems or have questions about using the device, you will always receive a quick response from our service hotline.<\/p><p><strong>Our service is available Monday to Thursday from 8 am to 4 pm and Friday from 8 am to 12 pm.<\/strong><\/p><p>You are also welcome to write to us using the contact form. We will reply to you within one working day.<\/p><h4>This way we can help you as quickly as possible:<\/h4><ul><li>Please have the <strong>serial number <\/strong>of the faulty appliance to hand (near the mains plug on the rating plate)<\/li><li>Please tell us <strong>where<\/strong> the appliance <strong>is located <\/strong>(city and country)<\/li><li>Please give us your <strong>contact details<\/strong> where we can reach you directly (e-mail and telephone number)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd947d3 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"dd947d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+16092232070\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call Service Hotline +1 (609) 223 2070<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SERVICE &amp; SUPPORT Remote Support Do you need a remote maintenance for your thermoanalytic device? No Problem! We provide you the opportunity\u00a0of a remote maintenance to check your device. You only Need an\u00a0internet connection\u00a0for your computer on which the analysis software is installed. How it\u00a0works Send us an email with the request for a remote [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":27893,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-28008","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/pages\/28008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/comments?post=28008"}],"version-history":[{"count":0,"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/pages\/28008\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/pages\/27893"}],"wp:attachment":[{"href":"https:\/\/www.linseis.com\/en\/wp-json\/wp\/v2\/media?parent=28008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}